Here are the bugs that we crushed in this update 🐛🐛

Here are the bugs that we crushed in this update 🐛🐛

You can now filter your contacts based on their activity. With this feature, you save time and keep your contact management more organised. 📋

For example, you can filter contacts who made a purchase last month or those who opened an email broadcast within a certain date range. You can also choose more than one activity to make your search even more precise.

Once you have your filtered list, you can easily add tags, place them into new or existing groups, and take other actions to stay on top of your customer engagement. 🎯

Starting from 1st August 2025, there will be a change to your subscription plan.

Instead of being based on the old channel structure, your plan will now be based on the number of social channels you connect (inclusive of WhatsApp API, WhatsApp Personal, Instagram, and Messenger.

For example: Lite plan that comes with 5 social channel will hit a limit when you connect 1 Messenger 2 Instagram 1 WA API and 1 WA Personal or any channels that amount to a total of 5.

You can increase the limit by adding additional user.

Note: This applies to all existing and new Strive users.

Here are the bugs that we crushed in this update 🐛🐛

You can now easily view all the unique contacts who have messaged into the selected channels 🎉.

Instead of going through all the chats one by one, you can quickly view a list of unique contacts for the channels you have filtered.

This gives you a clear overview of who is reaching out and helps you manage conversations more effectively.

✨ How to use it?

Sometimes messages sent to your WhatsApp Personal account may not show up in the Inbox if they could not be sent over from WhatsApp successfully.

To help with this, we have added a message that will indicate when a message was not successfully received on our side.

You can then check your WhatsApp on mobile or web to view any missing messages.

This way, you will never miss an important message and always know which messages need your attention 📨.

Here are the bugs that we crushed in this update 🐛🐛

Your inbox now loads quicker than before 🚀.

This means you can load your chats without waiting too long.

You’ll save time, stay more focused, and get things done faster with less waiting ⏳.

You can now track how your inbox is performing in one simple view 🎉.

The Inbox Insights feature shows useful information such as how many new tickets were created, how fast your team responds, and how many tickets have been closed.

This helps you clearly understand your team’s performance and identify where improvements can be made.

Where to find it?

Here is a sneak peak of the Inbox Analytics module: