Changelog
Follow up on the latest improvements andย updates.
RSS
fixed
Contact
Inbox
29/11/25 Bug Fixes ๐ ๏ธ
Here are the bugs that we crushed in this update ๐๐
- Contacts could not be merged successfully in bulk.
- Notes with a title containing โ were not displayed in Inbox after being created.
improved
Automation
Automatic Tag Removal for Contacts
What's New:
You can now set your automation to remove a tag from your contact without doing it manually. ๐งน
Just create your automation, choose the action to remove tagging, and pick the tag you want to remove.
Once the automation is triggered, the tag will be removed automatically based on the trigger you selected.
This saves you time, keep your contact list clean and updated, especially when certain tags are no longer relevant. ๐ก

fixed
Relationship
21/11/25 Bug Fixes ๐ ๏ธ
Here are the bugs that we crushed in this update ๐๐
- When clicking the bar to view contacts under a persona, the list showed the wrong contacts.
fixed
Inbox
Strive GO
20/11/25 Bug Fixes ๐ ๏ธ
Here are the bugs that we crushed in this update ๐๐
- Strive Go would occasionally crash and force close when opening the Inbox module.
- When replying to a specific message sent by contact via iOS, the sent message did not appear in the Inbox.
- The contactโs NRIC detail was not shown in the Strive Go Inbox.
improved
Product
Import Orders with Product Currency Included ๐ฐ
What's New:
You can now include the product currency when importing your orders. โจ
Just enter the currency used for each product during the import process. This makes it easier to see how much your contacts paid and in which currency.
With this improvement, your order records stay clearer and more accurate, helping you manage everything with less confusion. ๐

fixed
Inbox
Flowbuilder
17/11/25 Bug Fixes ๐ ๏ธ
Here are the bugs that we crushed in this update ๐๐
- When typing Chinese characters with an emoji in Inbox, the emoji showed up as a โ?โ.
- Adding a Flowbuilder keyword that contained Chinese characters resulted in the keyword being saved incorrectly.
- In the Inbox module, the Apply button could not be clicked to trigger the flow.
fixed
Contact
Inbox
16/11/25 Bug Fixes ๐ ๏ธ
Here are the bugs that we crushed in this update ๐๐
- When creating a contact from the Inbox, the contact was not automatically linked to the Inbox ticket.
- Searching for a contact using their first name and last name in the Contact module showed โno contact foundโ even when the contact exists.
- When sending several messages quickly, one of the messages occasionally displayed as โsendingโ status.
- The bulk merge duplicate feature didn't display the list of duplicated contacts.
fixed
Flowbuilder
14/11/25 Bug Fixes ๐ ๏ธ
Here are the bugs that we crushed in this update ๐๐
- When uploading a document with Chinese characters, the file name or text was displayed incorrectly in the Flowbuilder module.
improved
Contact List
Round Robin Settings for All Contacts or Only Unassigned Contacts ๐ค
What's New:
You can now choose whether the contact list should assign contacts through Round Robin for everyone or only for contacts that have not been assigned yet. ๐
How to set it up:
- Click the pencil icon to open the contact list settings.
- Turn on the Round Robin option.
- Select the round robin users and select the lead source.
- Choose if you want it to apply to all contacts or only unassigned contacts.
- Click Submit to save your changes.
It helps your team stay organised so everyone receives contacts fairly without any manual work. ๐ผ
Note: Only the super admin of the organisation can set up Round Robin.

fixed
WA Personal
Inbox
12/11/25 Bug Fixes ๐ ๏ธ
Here are the bugs that we crushed in this update ๐๐
- Messages sent through the Inbox for the WA Personal channel would keep trying to resend even though the contact had already received them.
- In WA Personal Campaigns, the document name would automatically change and add extra numbers whenever a new document was uploaded.
- Quickly switching between chats in the Inbox would cause an error page to appear.
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