Outgoing voice messages sent through Coex and WA API will now display your profile picture next to the voice message. 😊

When a voice note is sent to a contact, the image shown on the right side of the message will be your profile picture instead of a generic icon.

This makes the message look more personal and consistent with your brand. Contacts can now easily recognize who the voice message is coming from at a glance. 👀

You can now view the number of contacts who responded to your WA API Broadcast. 😊

This helps you quickly see whether your broadcast encouraged contacts to reply, so you can adjust your message content for better engagement next time. 🚀

When you test in the Agent Playground, the agent can now read text formatting such as bold, italic, and strikethrough, along with emoji. ✨

This means your test messages look and feel the same as how a real customer would type them.

By testing with real message styles, you can be more confident that your agent replies correctly in actual conversations. 💬

This helps you prepare your agent for real customer questions and deliver clearer responses.

You can now better control your voice recordings in Strive Go before sending them. 😊

After recording a voice message, you can listen to it first and then decide whether to continue recording, delete it, or send it.

This helps you check that your voice message sounds right before sending it, so you can send clearer and more accurate replies without re-recording multiple times. 🎧

You can now log CAPI events directly through Flowbuilder. 😊

Just add the node "Send CAPI Event" and fill in the required fields. This allows CAPI events to be triggered as part of your flow without any manual action.

Once the flow runs, the CAPI event will be logged automatically when the contact reaches that step.

This helps you capture customer actions accurately and send clear conversion data back to Meta. 🚀

You can now remove contacts that are scheduled to receive a WA API Campaign message. 😊

To remove a contact, simply double click the total scheduled number, select the contact or contacts, and click Remove Scheduled.

If your campaign has more than one message, you can choose to remove the contact from just one message or from all messages in the campaign.

This gives you better control to stop messages from going out to contacts who no longer need them, helping you avoid sending messages to the wrong people and keeping your campaign clean and accurate. 🚀

We have added a new Flowbuilder node called Smart Multi Chat Bubble. 😊

This node uses AI to split a long reply into several smaller chat messages instead of sending everything in one message. Each message is sent in order, just like a natural conversation.

You do not need to add a text node to send the message, as the message will be sent directly from this node.

By breaking the reply into smaller parts, contacts can read and understand the message more easily. 👀

This helps your messages feel more natural and clear, improving how contacts experience the conversation. 🚀

We have introduced a new Agent Module that makes it easier to set up and manage your AI agents. 😊

You can test your prompts in the playground to see the responses instantly and adjust them until they match what you want.

Inside the agent, you can upload files and add QnA so the agent has more context to give clearer and more accurate replies.

Once your agent is ready, you can use it in Flowbuilder by selecting the AI Agent Node. 🚀

Where to access the module:

Sneak peek of the Agent Module:

You can now view contacts that fall under soft bounce in your Email Broadcast stats. 😊

A soft bounce means the email could not be delivered for a short time, such as when the inbox is full or the connection times out. These emails are not permanently failed and can still be sent again later.

When a contact is under soft bounce, emails will not be sent to them during a cooldown period. ⏳

Cooldown periods:

• 1st bounce: 1 day

• 2nd bounce: 4 days

• 3rd bounce: Converts to hard bounce

This means that after the cooldown period ends, you can try sending emails to these contacts again. 🚀

You can now send broadcast messages to your contacts using Messenger. 😊

This lets you reach many contacts at once through Messenger, just like how you already do with other channels.

To get started, simply connect your Facebook Page and Ads Account using this guide: Connect for Messenger Broadcast

After that, you can follow this guide to send your first broadcast to your subscribers or contacts: Send Messenger Broadcast

Please note that the subscriber list is provided by Meta, so contact names aren't shown.

If you want to import your own contact list for broadcasting, each contact must have a valid email or phone number, and at least 100 contacts are required. It may take some time before the imported audience appears. ⏳

You can access the Messenger Broadcast module here: