Detect Message Type in Flowbuilder 🤖

You can now set up your flowbuilder to go into into different flows based on the type of message your contact had sent. 💬

This means your flow can carry out different action if a contact replies with text or sends something else like an image or audio.

Your flowbuilder response would feel more natural because it responds based on how the contact responded.

To set this up, simply click the tag icon inside the action and select the variable name {{default_message_type}}.

This helps your flowbulider response to feel more natural because it responds based on how the contact replied and reduces the need for manual handling.

Example:

You can set the flow to detect whether the incoming message is text or non text, then go into the intended flow based on that. 📝